TERMS AND CONDITIONS
The processing of the shipment will be made 24 hours after receipt of payment, as long as the items are in stock. If this is not the case, the buyer will be advised to select another The Painter’s Wife product, or cancel his order with the consequent refund of the amounts paid through the same means by which the payment was made, within fourteen (14) days.
We ship orders worldwide. Shipping costs will be applied depending on the country of destination and the amount of the purchase. After the order has been processed, deliveries will be made to the address provided by the buyer, within the following and approx. delivery times and by the following couriers:
Shipping costs will be applied depending on the country of destination and the amount of the purchase. They will be displayed on screen at the time of purchase and, in any case, before confirming the order.
Shipping to Spain: Free of charge *.
Shipping to Europe:
Order less than 60€. The customer will have the option to choose the method of transport between:
Order between 61-120€. The customer will have the option to choose the method of transport between:
Order over 121€: Free express delivery by DHL Express
Shipping to UK:
Order less than 120€.
Order up to 120€
Shipping to the rest or the world:
* Products purchased under a promotion may be subject to a surcharge of 6,50€.
In the unlikely event of forces out of our control that prevent or delay the delivery of the product, the buyer will be notified with the proposed new date of delivery of the product without any subsequent liability of The Painter’s Wife.
Depending on the country of shipment, there may be customs costs that the buyer must pay when receiving the goods.
All deliveries must be signed off upon receipt. No deliveries are made to PO boxes. Once the goods have been signed off, they are the responsibility of the CLIENT.
In order to avoid unnecessary incidents at the time of delivery, it is essential that the customer has registered their details correctly and it is solely responsible for the personal information entered on the forms, accepting the obligation to provide true, accurate and complete information about their identity, as requested on the registration and purchase forms, as well as to keep the registration data updated so that it remains truthful, accurate and complete.
The buyer can cancel the order of any product, without any charge and without providing any reason, within 24 hours of placing the order, as far as the package has not been sent already. Orders are issued on the first business day after purchase.
To cancel an order, the buyer must contact The Painter’s Wife via firstname.lastname@example.org.
If the order has already left our warehouses, cancellation cannot be done. However, it may be returned on receipt of the product, in accordance with the following return conditions:
THE PAINTER’S WIFE is not responsible for: